Travel requirements up to 75% of the time
Working under limited direction and guidance of the Director of Supply Chain Optimization, the Sr. Customer Consultant leads Medline healthcare customers through supply chain improvement projects and ensures expected results are achieved. While doing so the consultant will analyze existing processes and develop recommendations for new processes to improve efficiencies and labor savings. The Sr. Customer Consultant must multi-task on a daily basis and continuously flex and adjust to changing priorities.
The Sr. Customer Consultant is capable of managing multiple customer projects, ranging in scope from medium to high complexity; resulting in revenue to Medline of $200K - $500K anually.
The Sr. Customer Consultant thrives on building customer relationships and continuous improvement opportunities. The successful applicant is able to prioritize tasks and projects to drive the highest value proposition.
*Manage multiple medium scale nation-wide projects from concept to realization involving individuals from multiple departments and disciplines
*Communicate project status updates, schedules, risks, and changes to customer leadership concisely and consistently.
*Assess and document the current state of customer supply chain processes while identifying potential improvement opportunities
*Recommend and implement solutions to simple or complex projects after performing significant engineering analyses utilizing; but not limited to, the following tools: work measurement (time study) and statistical analyses.
*Develop basic to medium sized project plans. These plans will include action steps, schedules, etc. to enhance ability to deliver quality projects on-time and within budget.Job Qualifications
*3 to 10 years healthcare, consulting, or engineering experience.
*Effective communication skills with various levels of employees, ranging from hourly work teams to mid-level managers to executives.
*Self starter, excellent follow-up skills, ability to multi-task and prioritize projects. Quickly adapts to new software and technology. Frequently, considered a software application expert: i.e. Warehouse Management System (WMS), Labor Management System (LMS), hospital ERP systems, etc.
*Capable of standing / walking all day within a warehousing or hospital environment.
*Hospital supply chain or distribution/warehousing experience.
*Supply chain, industrial/general engineering background.
*Lean Certification and experience specific to value stream mapping, kaizen events, and workplace 5S.
Job Type: Full-time
Salary: $75,000.00 /year
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