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Gift Shop Sales Clerk At Medieval Times Dinner & Tournament

Location: Toronto, Ontario

Job Description

Medieval Times is looking for GIFT SHOP SALES CLERKS who are responsible for maintaining outstanding customer service as per Company standards by selling retail items to guests in the Gift Shop and Arena.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
  • Greets customers and ascertains each customers wants or needs
  • Answers questions regarding merchandise and pricing
  • Assists in monthly and quarterly physical inventory of merchandise
  • Maintains knowledge of current sales and promotions, policies regarding payment and exchanges
  • Follows Medieval Times cash handling policies
  • Arranges and displays merchandise to promote sales
  • Watches for and recognizes security risks, thefts, and knows how to prevent and/or address these situations
  • Performs additional duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
  • Ability to process information through computer system
  • Ability to count money and make change
  • Ability to deal with unpleasant or discourteous guests on occasion
  • Ability to proactively engage guests in making a sale
  • Ability to effectively communicate with Management, Team Members and Guests
  • Ability to read, count, and write to accurately complete all documentation
  • Physical ability to stand, walk, and walk up and down stairs for extended periods
  • Physical ability to lift up to 40 lbs.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed
EDUCATION AND WORK EXPERIENCE:
  • High school diploma preferred
  • 1 to 2 years Customer service or Retail experience preferred
EOE, drug-free environment.
Brand: Medieval Times Dinner & Tournament
Address: 10 Dufferin Street Toronto, ON - M6K3C3
Property Description: Toronto
Property Number: 6