For over 70 years, and across six provinces we've been a leading diversified health services partner for individuals, plan sponsors, plan advisors and governments across Canada. We are proud to be a not-for-profit organization committed to giving back to the communities where we live and work. We support the health and wellness of our employees and their families with various wellness programs and resources to support their personal and professional growth.
We're a team of 1,900 colleagues dedicated to collaboration, innovation, customer service, and committed to work-life balance, community involvement and career development which is why Medavie Blue Cross is recognized as a Top 100 Employer and one of Canada’s 10 Most Admired Corporate Cultures.
This position is responsible for analysis and interpretation of group contracts for both regional and national business, identifying system capabilities, ensuring plans are structured according to contract, and responding to various inquiries from both internal and external customers.
In this position, you are responsible for coordinating all activities on assigned projects which includes defining action plans and activity lists for all tasks to be completed by other departmental sources, ensuring business areas are aware of their accountabilities and tasks are completed on time.
You will act as lead and subject matter expert and be responsible for coordinating system and operational needs for Group Business. Plan and organize presentations on application development to a variety of internal and external customers as required.
In this role you will also be responsible for the creation of initial documentation and maintenance documentation on system functionality. This documentation will be provided to the training team when new processes and system enhancements are implemented. You will be responsible for trouble-shooting all issues presented by various areas to ensure a resolution is prepared and presented with defined turnaround.
Education: University or college degree with a focus in Business or equivalent.
Work Experience: Minimum of three years related business or experience in Health, Dental, and Life Insurance would be considered an asset.
Other Qualifications: Superior time management skills, ability to work in a fast-paced, intense environment smoothly, exceptional analytical skills, can orchestrate multiple activities at once to accomplish a goal, motivated to learn new industry, company, product, or technical knowledge. Can effectively cope with change, can shift gears comfortably. Creates strong morale and spirit in his/her team.
Computer Skills: High level working knowledge of system operating procedures and software applications such as Microsoft Office, Oracle Developer, and the ability to learn new technology in a timely manner.
Language Skills: Bilingualism in English and French is considered an asset for this position
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Medavie Blue Cross is an equal opportunity employer.
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