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Small Sales Team Manager / Student Relations Manager At Med School Tutors HQ

Location: New York, New York

Job Description

Your Role:

You will be responsible for managing a small combined sales and customer service staff of 4-6 people. In addition to acting as a liaison between a number of students and their tutors (performing client intake calls and discerning individuals’ needs; advocating for and coordinating exemplary customer service), you will be:

  • collaborating intra- and inter-departmentally to facilitate company growth
  • identifying weaker company practices and then implementing creative and strategic solutions
  • holding your team accountable to high company standards
  • providing frequent and effective coaching to staff members
  • achieving growth and hitting sales targets
  • supporting our marketing department


Who You Are:

You are looking for more than just a job, but a community where each person plays an important role and supports one anothers’ growth. You are a passionate individual who wants to do something to better the world. You care about and are interested in forming genuine connections with others. Work is a passion rather than a chore, and you take pride in a job well done.

In your work, you practice great attention to detail, open communication and you enjoy being self-motivated and self-directing.


Who We Are:

We are an established tutoring company dedicated to revolutionizing the way medical students prepare for standardized tests. When you think of "tutoring," you may think of the teacher (Mr. Rooney) from Ferris Bueller's Day Off, but we're far from that. We have a unique culture within our company where hard work, direct communication and humor are valued, and students' successes are cause for celebration. We are committed to bettering medicine, and care deeply about excellence, equality, fairness, diversity, and leading with kindness and passion.

Requirements

Must Haves:

  • attention to detail and strong analytical skills
  • excellent team player and communication skills
  • ability to communicate complex and technical service knowledge
  • calm under pressure; natural and quick inclination for problem solving
  • positive attitude, a desire to learn, and willingness to accept critical feedback
  • management experience; a skilled coach and problem solver


To Apply:

You must attach a CV and Cover Letter

**Submissions without cover letters will NOT be considered. Please do not call the office directly.**

Benefits

Compensation will start at $60k/yr. Expectation of 40 hours per week. Significant growth potential (promotion, 401K and health insurance) after 3-6 successful months.