Driven by Possibility Gates Corporation is a leading manufacturer of application-specific fluid power and power transmission solutions. At Gates, we are driven to push the boundaries of materials science to engineer products that continually exceed expectations. We don’t rest on our rich heritage of innovation. We leverage it to inspire solutions that will power the next hundred years. We invest continually in R&D and technology, so our products not only outperform industry standards; they exceed our customers’ demanding expectations. We invest in our people, bringing real-world experience that enables us to solve our customers’ diverse challenges of today and anticipate those of tomorrow. And we are constantly expanding our product catalog and value-added service offerings to support every facet of our customers’ operations. In the most extreme environments and those more familiar, Gates is there with the right product, in the right place at the right time. Whether building original equipment or maintaining products in the aftermarket, we enable companies in every industry to be more efficient, productive, and profitable. We are Gates. The Role This position is responsible for assuring quality in all phases of the manufacturing value stream from raw material supply to customers’ utilization. Where nonconformance is identified, this position will employ effective problem solving methodologies to identify root causes and implement their corresponding corrective and preventive actions. As this role has both customer and supplier facing responsibilities, the incumbent must be skillful in communication, reporting, follow-up, and project management with a sense of urgency to resolve assigned quality issues. The ability to read technical drawings and specifications is required of the incumbent to understand and deploy quality controls related to special characteristics. This position will work cross-functionally with peers and Gates management in developing and executing Advanced Product Quality Plans (APQP) for new & existing products. This will include involvement in Failure Modes & Effects Analysis, and Quality Control Plan development and implementation to reduce and eliminate nonconformance risk. As a specialist in quality, the incumbent will serve as an expert on site in establishing inspection sample plans, including the establishment of statistical process controls (SPC) as necessary due to the criticality of product / process characteristics. Knowledge of and capability to utilize inspection equipment and determine acceptability of the measurement method through Measurement Systems Analysis (MSA) is necessary. Internal quality system audits (E.g. ISO9001, IATF16949) and process audits as part of Gates Layered Process Audit programs will be completed by this role and utilized to develop the incumbent in wider knowledge of the Gates Production System and manufacturing processes. This position reports directly to the site Quality Manager and will lead activities that develop people, improve customer satisfaction, and implement innovative solutions to problems and/or process issues for manufacturing value streams assigned. Essential Duties and Responsibilities: Other duties may be assigned beyond the core functions listed below. 30% Drive execution of quality initiatives and corrective and preventive action (CAPA) across the assigned manufacturing value streams to achieve strategic quality improvement objectives (E.g. Customer Incident Rate, PPM, Cost of Poor Quality, Inter-Company Incident Rate, Supplier PPM, QMS Management Review KPI’s, etc.). 30% Lead root cause investigation and resolution of customer and supplier quality incidents in compliance with industry best practice “closed loop” methodologies (E.g. 8D, 5-Why, Fishbone Diagrams, A3, PDCA) and Gates Quality Management System requirements. Coordinate containment activities to ensure proper segregation of nonconforming product from un-intended use. 10% Complete returned part failure analysis and implementation of corrective action as determined necessary. Maintain records of warranty analysis, customer communications, and reports of performance in assigned process areas. 10% Complete internal quality system audits as assigned within the plant Internal QMS audit program. Complete process audits and corrective actions as part of the plant Layered Process Audit (LPA) program. 5% Support the development of Gates supplier quality through supplier assessment, nonconformance correction, incoming inspection development, and/or supplier development project execution. 5% Support the plant in establishing statistical process controls on critical to quality characteristics. And as an authority on establishment of statistically representative sample plans within quality control inspections. 5% Coordination of PPAP submissions as necessary for part qualification with customers, or as part of incoming part qualification. Serve as an authority on PPAP as necessary within the quality team. Or in coordination of Material Test Reports (MTR’s) for customers requiring these COC’s. 5% Updating quality assurance Key Performance Indicators (KPI’s) for assigned areas. Supervisor Responsibilities: - No direct reports to this role. - The position will work with operational site management (Plant Manager, Quality Manager, Operations Supervisors, etc.), corporate quality, and cross-functional and business peers to achieve quality improvement objectives.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor of Science (BS) undergraduate college degree or equivalent in a technical discipline (E.g. Chemical Engineering, Mechanical Engineering, Physics, etc.).
2+ years of experience in a manufacturing quality assurance is preferred, but not required. New college grads are encouraged to apply.
Working knowledge of automotive industry quality management standards (AIAG – APQP, PPAP, SPC, MSA, etc.) and quality assurance problem solving tools (E.g. 5-Why, Cause & Effect Diagrams, DOE, 8D, etc.) is preferred or will be developed
An effective communicator with capability to interact with all layers of management both internal and external to the company.
Drive, intelligence, and high expectations of getting results through self and team.
Change management leadership capability
High level interpersonal and leadership skills with capability to influence, coach, and partner across multiple levels and locations of the company
Strong proficiency using common PC applications: MS Word, MS Excel, MS Visio, MS Office, MS SharePoint, MS PowerPoint
Experience utilizing quality assurance PC Applications is a plus: Minitab, SPC Applications, etc.
Certification as a Quality Engineer (CQE), Quality Manager (CQM), Quality Auditor (CQA) or Six Sigma Black Belt through ASQ or an equivalent certification is preferred, but not required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. While in Manufacturing Plants or Distribution Centers, the environment in some areas could require safety PPE to include hearing protection, steel toed shoes, and safety glasses.
Please be advised that Gates Corporation does not accept resumes from third-party recruiters.We are an equal opportunity employer. We select candidates based on a fair evaluation of their skills and abilities, measured against the position requirements. All qualified applicants will be given equal consideration regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital or family status, genetic information, or any other category protected by law. Gates offers an accessible recruitment process that is in compliance with the Accessibility for Ontarian with Disabilities Act (AODA). If you require any accommodation for a disability during any stage of the recruitment process, we invite you to inform the Human Resources representative that contacted you.