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Remote Customer Support Specialist At Condo Control Central

Location: Calgary, Alberta

Job Description

Do you like helping people and talking to customers? Would you enjoy working from home for a fast-paced, entrepreneurial company? Would you enjoy visiting your clients face-to-face occasionally? If so, you may be an excellent fit for our Remote Customer Support Specialist position.

Condo Control Central (www.condocontrolcentral.com) is a software company with headquarters in Downtown Toronto, and we are looking to make our first hire in Calgary. We provide a web-based property management system for condominiums that helps our customers simplify their lives, communicate more easily and stay organized.

We are looking for a confident, detail-oriented customers support specialist to come on-board. This role has a critical responsibility to ensure that our customers have a great experience when they reach out to us for help by phone or email, or if they require in-person assistance.

We are a small and growing company and you should be comfortable working in that environment. Excellent learning and career growth opportunities will be provided to ensure you have everything you need to be successful. We have a clear career path available to pursue within our organization should you be so inclined. In this position, you will:

Responsibilities and Duties

You will provide our customer with support on an ongoing basis, and constantly look for opportunities to reduce or eliminate support interactions by providing self-serve options. This includes the following activities:

Requirements, Qualifications and Skills

Benefits

We may be small, but we believe in compensating our team well!

We offer:

Job Types: Full-time, Permanent

Experience:

Education:

Location:

Language: