Reporting to the IT Supervisor, the incumbent is responsible for providing technical management of the CDA computer lab workstations and classroom computers. He/she will build and maintain automated software distribution and application configuration services to Fine Arts Apple computers in labs, classrooms, and employee offices.
- Conduct needs analyses, research and recommend the best hardware and software for CDA labs.
- Diagnose and resolve software configuration problems and incompatibility issues.
- Install and maintain computer workstation equipment and peripherals for Fine Arts departments.
- Provide guidance and training to junior consultants and technicians in Mac OSX computer systems management.
- Maintain documentation for installations and configurations as well as hardware and software inventories and other required operational records.
- Provide end-user support to all of Fine Arts faculty, students and staff.
- Install, configure, maintain and develop software distribution systems for automated large-scale disk imaging.
- Undertake other tasks as required by the IT Supervisor.
- Bachelor’s degree in Computer Science or a relevant field and two to four years of related experience, including experience transmitting information to learners through classroom or in the workplace training.
- Experience managing Macs in an enterprise environment using command line tools, AutoPkg, Munki and MDM solutions.
- Proficient in UNIX shell scripting, Python and Windows PowerShell.
- Basic working knowledge of both Open Directory and Active Directory.
- Working knowledge of video and sound editing, web design and multimedia software is an asset.
- Experience working within Fine Arts or relevant knowledge of the Fine Arts industry is an asset.
- Highly developed interpersonal and communication skills.
- Good knowledge (Level 4) of spoken and written English and basic knowledge (Level 3) of spoken French in order to communicate effectively with the users.
- Excellent organizational skills and ability to work independently with minimal supervision as well as part of a team.
- Strong analytical and problem-solving skills; resourceful at finding technical information for resolving problems; ability to learn and adapt quickly to new technologies.
- Physical ability attested by successful completion of medical evaluation to the University’s satisfaction (i.e.: performing primary responsibilities such as lifting and moving microcomputer workstations and related equipment, weighing up to 50 pounds).
$ 60 610.55- $ 72 396.19 per annum
Interested applicants must submit a curriculum vitae with a covering letter by November 29, 2018. Please click on the How to Apply button below for further instructions.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.