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INTERMEDIATE SYSTEMS ADMINISTRATOR - MAC/PC LABS (P5754) At Concordia University

Location: Montréal, Quebec

Job Description

Reporting to the IT Supervisor, the incumbent is responsible for providing technical management of the CDA computer lab workstations and classroom computers. He/she will build and maintain automated software distribution and application configuration services to Fine Arts Apple computers in labs, classrooms, and employee offices.

Primary responsibilities

  • Conduct needs analyses, research and recommend the best hardware and software for CDA labs.
  • Diagnose and resolve software configuration problems and incompatibility issues.
  • Install and maintain computer workstation equipment and peripherals for Fine Arts departments.
  • Provide guidance and training to junior consultants and technicians in Mac OSX computer systems management.
  • Maintain documentation for installations and configurations as well as hardware and software inventories and other required operational records.
  • Provide end-user support to all of Fine Arts faculty, students and staff.
  • Install, configure, maintain and develop software distribution systems for automated large-scale disk imaging.
  • Undertake other tasks as required by the IT Supervisor.

Requirements

  • Bachelor’s degree in Computer Science or a relevant field and two to four years of related experience, including experience transmitting information to learners through classroom or in the workplace training.
  • Experience managing Macs in an enterprise environment using command line tools, AutoPkg, Munki and MDM solutions.
  • Proficient in UNIX shell scripting, Python and Windows PowerShell.
  • Basic working knowledge of both Open Directory and Active Directory.
  • Working knowledge of video and sound editing, web design and multimedia software is an asset.
  • Experience working within Fine Arts or relevant knowledge of the Fine Arts industry is an asset.
  • Highly developed interpersonal and communication skills.
  • Good knowledge (Level 4) of spoken and written English and basic knowledge (Level 3) of spoken French in order to communicate effectively with the users.
  • Excellent organizational skills and ability to work independently with minimal supervision as well as part of a team.
  • Strong analytical and problem-solving skills; resourceful at finding technical information for resolving problems; ability to learn and adapt quickly to new technologies.
  • Physical ability attested by successful completion of medical evaluation to the University’s satisfaction (i.e.: performing primary responsibilities such as lifting and moving microcomputer workstations and related equipment, weighing up to 50 pounds).

Salary

$ 60 610.55- $ 72 396.19 per annum

Union/Association

CUPEU

Interested applicants must submit a curriculum vitae with a covering letter by November 29, 2018. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.