ClearlyRated helps B2B firms credibly differentiate themselves based on their service by blending a short, client satisfaction survey with an online profile highlighting star ratings and testimonials earned by the firm. Imagine if JD Power & Associates had a love child with Glassdoor.com, and you see where ClearlyRated is going.
The Content Strategist plays a critical role in the marketing and communications function at ClearlyRated. Serving stakeholders in the Marketing, Sales, Product, and Client Services teams, the Content Strategist will craft a compelling brand voice and build meaningful, data-informed stories to support the growth goals of the organization. This multi-disciplinary position integrates strategic thinking with copywriting skills and content production chops to feed the ClearlyRated content production and lead generation engine. If you're someone who loves to write, has experience working with data to build memorable stories, and is excited by the opportunity to contribute to the revenue engine in a high-growth B2B SaaS environment, this role might be for you.
Skills and Requirements
The key to success in this position is the ability to generate a variety of content; from webcopy, to blog posts, to slide decks, to social media ads and beyond. We expect (and encourage) you to have an opinion about what makes a piece of content good versus great, how to best utilize our suite of proprietary research to center our content around compelling stories, and how the ClearlyRated brand can and should be voiced in the industries that we serve. You'll rely upon your past experience with content generation and management to oversee our Marketing team's content portfolio, working with internal stakeholders, marketing partners, and our team of freelance designers and developers to keep the ClearlyRated brand alive and well.
(a lack of one or more should not deter you from applying!)
Bonus skills we would love to have, but are not required:
Let's start with the highlights. Every other Friday off in a compressed work-week on top of 3 weeks paid vacation year one and 10 paid holidays. We pick up your transit pass and pay 100% of your healthcare. Oh ya, and the 35 people already working here don't suck.
Check out what they say about working at ClearlyRated on Glassdoor.com:
See our full list of benefits here:
We're scrappy, we laugh a lot, and we give a sh*t about more than just work. Our culture borrows from the energy of a startup, with the work-life balance and flexibility of a company that understands there is more to life than just work. You'll work your butt off here, but you'll also be treated like an adult. One who can make their own schedule work and be productive.
We care about the way people feel. Our passion is in creating a world-class, consistently remarkable experience for our clients and so far, it's working. With more than 2,000 survey responses since 2010, our average score is 9.3 out of 10, a Net Promoter Score of 84. During that same time frame, our software revenue has averaged 29% growth YoY. With additional funding secured we plan to grow at nearly double that rate over the course of the next 5 years.
Our business began focused on the staffing and recruiting vertical (300+ clients, including 6 of the 10 largest). Two years ago, we launched into the accounting vertical (40+ clients, 3 of the 50 largest) and we are expanding across other B2B service industries with a 3-year plan to build, launch and grow these new industries, while maintaining and growing our base.
We believe in providing our clients fanatical service and expect you to provide that same level of service to internal and external customers. We view client service as paramount to our success and the following are just a couple examples of how we approach it day-to-day.
We have weekly Beer and Strategy meetings where the entire company comes together and the management transparently shares how the company is doing financially, tracks our progress on the company's goals, and updates the team on strategy for the direction of the company.
Diversity, Inclusion & Equity at ClearlyRated
Building a business diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective is not only good business, it's the right thing to do. At ClearlyRated we are committed to integrating this practice into all aspects of our business. We want our employees and customers to bring their whole selves to the table and feel empowered to use their unique voices to add to the discussion. That's why we're up to the challenge to make sure those voices represent the world we live in.
I'm Interested, Now What?
Please submit a cover letter and CV/resume. Please include, as separate documents or in the same document as your CV/resume, 2-3 writing samples that demonstrate your skillset and its alignment with our needs.
Job Type: Full-time