ClearDent, the fastest growing dental software company in Canada, is looking for an Account Manager who is responsible for the management of sales and relationships with ClearDent's existing customers. This individual is responsible for ensuring the customer continues to use ClearDent and services to understand the customers demands, plan how to meet these demands and generate sales(new sales/upsells) for the company as a result.
The Account Manager operates as the lead point of contact for any and all matters specific to their accounts and acts as an interface between Customer Support, Customer Success and the Accounting and Finance teams.
The Account Manager is responsible for achieving assigned sales quotas and targets as set by management and acts as the initial point person for billing and Accounts Receivables inquiries and follow ups.
Oversee a portfolio of assigned customers and develop new business by:
Customer service and billing support
Build and maintain strong, long-lasting client relationships by:
Mange a clear and organized pipeline of business opportunities by:
Demonstrated success in meeting and exceeding sales targets
Experience with billing and A/R related service requests
Demonstrated success with solving problems and advocating for customers
Comfortable with technology, strong computer skills
Experience with Salesforce CRM
Excellent presentation, verbal and written communication skills
Post Secondary diploma or higher preferred
ClearDent is Canada’s fastest growing dental practice management software company. As an Account Manager you will be part of a dynamic, growing team working to help dentists go paperless and consistently create innovative new ways that dentists can use dental software to increase productivity, efficiency, and profitability.
We offer dentists Canada’s most comprehensive suite of practice management software and are continuously innovating to keep ahead of the trends. Founded in 2002, we are headquartered in BC, where we enjoy a 40% market share.
To apply, send us your resume and cover letter highlighting your skills – tell us what makes you special, and why you’d be a great fit for the ClearDent team!