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Product Manager - Treasury Management At Banco Popular de Puerto Rico

Location: New York, New York

Job Description

Join the Popular Team!

Founded in 1893, Popular Inc. has been built upon strong institutional values while providing broad financial services within the United States, Puerto Rico, and the Caribbean.

We strive to create an extraordinary legacy with a passion for customer service, tremendous dedication to our employees, and strong partnerships in the communities where we reside. Come explore Popular - Our bottom line is you.

Cash Management Product

The Popular Bank Treasury Management Product team is looking for a Product Manager who is excited to ideate, evaluate, research, and build. We have embarked on a journey to rethink every element our Commercial Digital Banking experience and build a customer-centered, future-compatible, differentiated Treasury Management product portfolio.

We are an exciting team focused on transforming the business from the ground up. If you are motivated to get things done with a high degree of autonomy instead of expecting to be directed on “what” and “when” to do things, then this is the job for you. You will have the opportunity to leverage your experiences, drive the product vision, define the go-to-market strategies, and work with stakeholders to ensure operational readiness. You will partner and lead the dialogue with cross functional teams to build consensus. It’s an exciting opportunity where you will see the results of your contributions through revenue growth and improved client satisfaction.

The ideal candidate should have clear understanding of Cash Management products and experience in working with Commercial Banking and/or small business clients.

In this position, you will:
  • Conduct & coordinate client journey mapping, define UX/UI features & capabilities roadmap for a future-compatible, differentiated online banking platform
  • Coordinate Request for Proposal (RFP) and Request for Information (RFI) process for Digital Banking platform providers
  • Lead the product development and conduct competitor analysis, define and prioritize business requirements, define product roll-out strategy, & streamline operational processes. Gather competitive insight and SWOT analysis on capability, sales, implementation, and service effectiveness
  • Leverage internal data, client feedback, and market insights, as well as their own experience to pro-actively identify opportunities for enhancements, close competitive gaps, make process improvements to increase client satisfaction
  • Lead the day-to-day product management tasks, support client acquisitions, monitor performance & track program growth, manage vendor relationships, oversee service effectiveness, develop marketing materials, and conduct training
  • Partner with sales to gather client feedback, structure, price and execute the deals; stay tuned-in with market / competition, keep up with industry knowledge / innovations to be a Subject Matter Expert for product stakeholders (sales, service, implementation, as well as risk teams)
  • Collaborate with internal stakeholders across product development, sales, marketing, credit, legal, finance, compliance, operations, and executive management to translate business needs into a product strategy that ensures we maintain a highly competitive market position
  • Actively participate in other initiatives to achieve business goals as needed
To be considered, you will need:
  • Bachelor’s degree.
  • At least 5 years of Product Management experience and clear understanding of Cash Management products; Experience with Channels (online banking, file services) or Payables products is a plus
  • Must know what it takes to deliver & manage products and services in partnership with third party vendors and cross-functional stakeholders within a bank
  • Must be comfortable in using and analyzing data to conduct research and competitor analysis; prior research and survey experience in collaboration with third party vendors is a plus
  • Experience with design thinking, project management, and agile development is desirable. Ability to think strategically as well as to be able to manage details will be a critical skill-set for success
  • Strong written and verbal communication skills and proficiency with MS Office suite is a must
  • Ability to plan, manage, collaborate, and influence cross-regional and cross-functional teams
  • Ability to identify opportunities, quickly understand complex challenges and define / implement improvements in a matrixed organization
  • Excellent communications skills and proven ability to communicate effectively with senior management
  • Flexibility to travel 15-20%

Please consider joining our DYNAMIC, friendly team! It takes only a few minutes to check-out this great opportunity and apply!

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

To learn more about Popular, visit our website at www.popularbank.com.