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Product Manager - Commercial Cards At Banco Popular de Puerto Rico

Location: New York, New York

Job Description

Join the Popular Team!

Founded in 1893, Popular Inc. has been built upon strong institutional values while providing broad financial services within the United States, Puerto Rico, and the Caribbean.

We strive to create an extraordinary legacy with a passion for customer service, tremendous dedication to our employees, and strong partnerships in the communities where we reside. Come explore Popular - Our bottom line is you.

Cash Management Product

The Popular Bank Treasury Management Product team is looking for a Commercial Cards Product Manager who is excited to ideate, build, and grow our cards program.

We are an exciting team focused on transforming the business from the ground up. If you are motivated to get things done with a high degree of autonomy instead of expecting to be directed on “what” and “when” to do things, then this is the job for you. You will have the opportunity to leverage your experiences, drive the product vision, define the go-to-market strategies, and work with stakeholders to ensure operational readiness. You will partner and lead the dialogue with cross-functional teams to build consensus. It’s an exciting opportunity where you will see the results of your contributions through revenue growth and improved client satisfaction.

The ideal candidate should have Cards Product Management experience, should have clear understanding of the Commercial Cards ecosystem and different solution sets - Corporate/T&E cards, Purchasing cards, Virtual Card Accounts, Supplier & Supplier-initiated payments solutions, etc.

In this position, you will:
  • Lead the product development (conduct competitor analysis, design, & streamline processes, set pricing & manage rebates program).
  • Leverage internal data, client feedback, and market insights, as well as your own experience to pro-actively identify opportunities for enhancements, close competitive gaps, make process improvements to increase client satisfaction and spending.
  • Gather competitive insight and SWOT analysis on capability, sales, implementation, and service effectiveness.
  • Understand client expectation and their working capital need – to be able to position Cards as part of their overall working capital solution;
  • Lead the day-to-day product management tasks, support client acquisitions, setting rebate / pricing, monitoring performance & track program growth, manage vendor relationships, oversee service effectiveness, develop marketing materials, and conduct training.
  • Partner with sales to gather client feedback, structure, price, and execute the deals.
  • Provide guidance to clients in developing internal policies and procedures to help drive program spend.
  • Stay tuned-in with market / competition, keep up with industry knowledge / innovations, regulations & evolving legal precedence to be a Subject Matter Expert for product stakeholders (sales, service, implementation as well as legal, credit and risk teams).
  • Collaborate with internal stakeholders across product development, sales, marketing, credit, legal, finance, compliance, operations, and executive management to translate business needs into a product strategy that ensures we maintain a highly competitive market position.

To be considered, you will need:
  • A Bachelor’s degree.
  • 5 years of Commercial Card Product Management experience; any additional experience of other payables products is a plus.
  • Strong written and verbal communication skills. Proficiency of MS Office suite.
  • In-depth understanding of credit risks and compensating controls, industry trends and innovations in Cards marketplace.
  • Thorough understanding of Small Business or Private Banking segments, including but not limited to client expectations and risks.
  • Ability to plan, manage, collaborate, and influence cross-regional and cross-functional teams.
  • Ability to identify opportunities, quickly understand complex challenges and define/implement improvements in a matrixed organization.
  • Demonstrated ability to think strategically as well as to be able to manage details.
  • Excellent communications skills and proven ability to communicate effectively with senior management.
  • Flexibility to travel 15-20%

Please consider joining our DYNAMIC, friendly team! It takes only a few minutes to check-out this great opportunity and apply!

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

To learn more about Popular, visit our website at www.popularbank.com.