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Web Producer, Digital Innovation & Global Operations At Banana Republic

Location: San Francisco, California

Job Description

As a global specialty retailer, Banana Republic is focused on delivering versatile, contemporary classics. Our customers seek to make the most of every moment. How we do it is just as important as what we do. We value people who are confident, optimistic and curious, because we believe in unleashing creativity and greatness every day.

General Summary

We are looking for an interactive producer with diverse technical and project management skills who can confidently drive and innovate on digital projects, programs, and pipelines across a variety of Banana Republic’s web outlets and platforms. This is a core part of the team responsible for driving communication of tasks and milestones related to large-scale digital growth initiatives including, but not limited to, e-commerce platform optimization, third-party integration, new cross-brand experiences and A/B testing support.

Description

This role is a critical contributor to Banana Republic’s digital programs, across mobile, desktop and native app platforms. You’ll support in the development, execution and training for key content and features, as well as regularly partner with Banana Republic’s internal cross-functional teams and central Gap, Inc stakeholders. Across all work streams, you’re a customer experience and business user advocate, actively working to improve KPIs throughout the ecommerce purchase funnel. These qualities will make you great for this role:

  • Driving usage of commercially available ecommerce tools and technologies.
  • Optimizing and scaling successful personalization technologies, continually driving next best value add.
  • Identifying and modeling process within new concepts.
  • Assist in coordinating project activities with cross-functional business partners including Strategy, Creative/UX, Product Management, Web Development, GapTech, among others.
  • Assist in providing technical direction and requirements to Web Developers for A/B tests and other projects.
  • Control business logic in marketing technology UIs.
  • Creative thinker who questions the status quo and enjoys addressing technical or executional challenges.
  • Working knowledge of page performance standards to optimize load times.
  • Experience with content management systems and other website data management tools.
  • Expertise in cross-browser/cross-device QA of digital experiences.
  • Interest in developing data-driven solutions to solve business problems.
  • Some experience with User Experience (UX) principles, and an appetite to learn more.
  • Flexible; can thrive in agile or highly structured work environments.
  • Nice to have:
    • Strong working facility with Photoshop or other modern graphic design software (eg. Sketch).
    • Experience with HTML5, CSS3 and JavaScript and other web development/production tools.


Required Qualifications:

1) Knowledge, skills & abilities:

  • Ability to influence and coordinate activities among cross-functional, cross-branded teams. Act as a liaison between business and technical resources.
  • Ability to deal with ambiguity & flexible to an ever changing environment.
  • Highly process-oriented with superior skills in defining operational processes.
  • Working knowledge of web production and release processes, including direct experience with website tools and technologies.
  • Project Management skills.
  • HTML knowledge, previous experience in ecommerce environment.
  • Excellent oral/written communication, analytical and interpersonal skills to effectively work with all levels within the organization.
  • Experience in AB testing, basic data analysis and familiarity with reporting.

2) Minimum educational level:

  • Bachelor’s Degree or equivalent

3) Minimum experience:

  • 3-4 years of detailed task planning and execution experience
  • 3-4 years of digital experience


KEY BENEFITS:
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Employees receive medical, dental, vision and life insurance.*
  • Employees can apply for tuition reimbursement.*
  • Family care programs.
  • Commuter benefits.
  • Pet Discount Program.
  • For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.