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Senior Quality Engineer, Burnaby, BC Canada At Ballard

Location: Burnaby, British Columbia

Job Description

Ballard’s Quality group has an immediate opening for Senior Quality Engineer who will be responsible to ensure effective development, transfer, and maintenance of products/processes throughout the product lifecycle by using Quality Engineering tools. This individual is expected to enhance current quality control systems, perform analysis of inspection procedures, aid in adoption of quality concepts, techniques and effective quality strategies for validation. Additionally this individual will play active role in root cause investigations and validation of the corrective and/or preventative actions related to quality issues.


Responsibilities:

  • Customer Quality: Drives identification of the root cause of quality issues and execution of product quality improvements through preventive or corrective actions. Provides an expert voice in new product development teams.
  • Field Quality: Interfaces with customer service, Engineering and Manufacturing for quality-related field issues to collect and summarize customer quality data to drive improvement within Ballard.
  • Manufacturing Quality: Provides support and the voice of the customer for internal manufacturing sites regarding change management, discrepant material and product qualifications. Overviews and performs quality audit activities, provides expert knowledge with quality tools and methods and helps to ensure quality of manufactured products. Supports Manufacturing Engineering function to ensure manufacturing processes are controlled, regularly analyzed by utilizing quality tools and problem solving skills. Evaluate process engineering changes with multidisciplinary teams to ensure proper verification, validation and implementation for new and current products.
  • Product development Quality: Drives quality into product development activities and helps to ensure that new product releases meet customer and standards requirements. These activities focus on the quality and reliability of new products; provide guidance in qualifying new materials and new products to product development group. Takes a lead role as quality rep during new product launches. Aids in developing Product quality plans. Evaluate product engineering changes with multidisciplinary teams to ensure proper validation and implementation for new and current products.
  • Quality Systems: Manages Ballard’s quality rules, process structure and documents. Leads continuous improvement activities. Helps to ensure that customer-specific requirements are available and understood.


Requirements

  • Degree in science or engineering
  • 8+years of experience as a Quality Engineer
  • Experience in APQP concepts including PPAP, DFMEA, PFMEA and control plans.
  • Understanding of statistics as they apply to quality, SPC, MSA.
  • General quality background knowledge is required: understanding of measurement techniques, measurement systems analysis, inspection sampling plans, quality tools, 8D problem solving and root cause analysis
  • Process Excellence Certification, such as Six Sigma, Quality by Design Green Belt or Black Belt, is preferred
  • Training and experience in leading root cause investigations and development of corrective actions
  • ASQ Certified Quality Engineer is preferred
  • ASQ Certified Quality Auditor is beneficial
  • Experience auditing to ISO 9001 2015 is beneficial
  • Experience auditing to TS 16949 / IATF 16949 is preferred
  • Ability to thrive in a dynamic and fast-paced team environment
  • Must be able to manage multiple issues simultaneously and act with a sense of urgency
  • Knowledge of PEM fuel cells is beneficial
  • Extremely good written and oral communication skills. Clarity is required in all communications.
  • Must be polite and diplomatic, but still able to make requirements known and understood within Ballard.
  • Must be tenacious and not give up easily – rigorous follow up is frequently required.
  • Must be easy to work with (co-operative team player), yet able to work independently when required.
  • Strong record keeping and organizational skills.
  • Ability to thrive in a dynamic and fast-paced team environment
  • Strong record keeping, organizational and analytical skills
  • Strong ability and track record of influencing across an organization


Ballard values diversity in the workplace and is committed to Employment Equity. We encourage applications from all qualified candidates.