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Inside Sales/Customer Service Representative At Bakker Tailored Staffing

Location: Toronto, Ontario

Job Description

Inside Sales/Customer Service Specialist [#1795] – Our client is currently looking for a strong, sales and service-minded candidate who, reporting to the Sales Manager, will help expand the company's customer base. You will leverage your excellent computer skills to develop highly effective workflows and perfect existing administrative tools.

You have superior communication skills and excellent telephone etiquette, allowing you to develop service and maintenance sectors by following up with sales leads and work schedules. You have demonstrated customer service experience and are very comfortable working in an environment with a start-up mentality.

As an Inside Sales/Customer Service Specialist, you are someone who can excel independently and can work with a wide range of people with different backgrounds and temperament. You are someone able to work collaboratively with a team of electricians, office staff and Management in a fast-paced environment.

Compensation and Work Schedule

  • Term: Permanent
  • Start date: Immediate
  • Reg. Hrs./Wk.: 40
  • Work Schedule: Day shift with provision for flexible schedule
  • OT Hrs./Wk.: As required to meet project timelines
  • Compensation: $40k/yr. + commissions
  • Benefits: Comprehensive benefit plan after 90 days
  • Travel: None
  • Work location/environment: Etobicoke, ON; office environment

Qualifications and Education

  • Post-secondary education in Commerce or Business; University education preferred
  • 2-5 years' experience in a customer sales and service capacity
  • Computer literate including MS Office or Google G Suite, especially Excel and Google Sheets

Responsibilities

  • As an Inside Sales/Customer Service Specialist, you will support the Sales Manager develop the Company's service and maintenance sector
  • Follow up with sales leads and manage the night patrol scheduling
  • Develop new internal processes and perfect administrative tools
  • Process invoices, research new leads and manage customer service

Required Conditions

  • Candidates must complete a background check, criminal record check, pre-employment screening and be eligible to work in Canada
  • Must have excellent written and spoken English

Client Summary – Our Client is a Canadian owned and operated electrical contracting company servicing all of Ontario. As Ontario's leading provider of electrical contracting services, they focus on providing exceptional customer service with site inspections and energy efficient lighting solutions. Their ESA-licensed electricians offer quality interior and exterior lighting services and electrical expertise all in strict compliance to electrical codes. To meet customers' evolving needs, they have recently expanded their offerings to include LED retrofits and new installations.

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