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Sales Lead At Baked By Melissa

Location: New York, New York

Job Description

Sales Leads interact with every customer that walks through our doors. They are the first point of contact and must maintain the highest level of positive energy. Sales Leads are extremely knowledgeable about product offerings and promotions. They bring happiness to customers and fellow associates. They engage in conversations with customers about our hand-crafted, delicious, bite-size treats and the large variety of flavors we offer.

Essential Responsibilities
  • Assist customers in a happy, positive, genuine way all of the time
  • Engage with passersby, smiling and making eye contact
  • Neatly pack and bag all orders
  • Maintain up-to-date and thorough understanding of all Baked by Melissa products and promotions offered
  • Escalate difficult questions and concerns to supervisors as needed
  • Maintain 100% accuracy when using the POS system and handling money
  • Complete opening and closing checklists, always seeking to set the next shift up for success
  • Additional duties as assigned

Requirements

  • Retail or customer service experience a plus

  • Genuine passion for making people happy

  • Ability to smile all day long!


Perks
  • Up to $13.50/hour
  • Opportunities for growth into supervisory positions
  • Sweet commuter benefits
  • Cupcakes to eat throughout your shift
  • And, of course, a discount on our bite-size cupcakes!