Peersight
Employers
Jobs
Companies
Top Cities
Log In
Jobs
Truck Driver Position Occupational Therapist 0 0 PR Digital Marketing Intern Delivery Driver Paid Healthy Trial Participant Paid Clinical Trial Participant Paid Research Participant BairesWash Incorpora Personal Para Software Developer Bread Baker Dental Receptionist-Full Time Driller Delivery Driver Carpenter Bud Tender Hiring Mortgage Agents and Brokers Marketing Assistant Amazon Picker Amazon Warehouse Associate - Immediate Amazon Warehouse Associate - Immediate Amazon Order Packer Seasonal Full-Time Warehouse Team Member Amazon Picker Amazon Warehouse Associate Full-Time Warehouse Team Member Amazon Warehouse Worker Amazon Picker Amazon Picker Amazon Warehouse Associate - Immediate Amazon Picker Full-Time Warehouse Team Member Amazon Picker Amazon Picker Amazon Warehouse Worker Amazon Warehouse Associate - Immediate Amazon Warehouse Associate - Free Amazon Warehouse Worker Amazon Warehouse Worker Amazon Warehouse Associate Amazon Order Packer Amazon Warehouse Associate - Free Seasonal Full-Time Warehouse Team Member Amazon Warehouse Worker Amazon Picker Amazon Warehouse Worker Full-Time Warehouse Team Member Amazon Warehouse Worker Newest Jobs
Companies
Yelp ContactMonkey CareGuide Clearbanc Sterling-Turner Exact Media Aerotek Two Sigma Aecom Peel Regional Police AsteroidX Akira Jane Street Borrowell Insight Global WeWork Shopify First Convenience Bank American Income Life Doordash Amazon Flex Square Microsoft AT&T Instacart Clickworker Vector Marketing Scotiabank Creative Circle Hatchways Walgreens UnitedHealth Group Recovhub LowCostWebDesignFirm.com Desjardins CI&T mappedin 51talk Top Hat Checkout 51 Paylocity Mobeewave TD Bank The Youth Connection Hootsuite SnapTravel ScribbleLive autoTRADER.ca GoParkr Xiaomi All Companies
Top Cities
Chicago, Illinois Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs New York, New York Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Toronto, Ontario Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Vancouver, British Columbia Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Calgary, Alberta Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs San Francisco, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Montréal, Quebec Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Los Angeles, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs
Navigation
My Profile Log Out

User Experience (UX) Designer + Helpdesk At BACI

Location: Still Creek, British Columbia

Job Description

ABOUT BACI: The Burnaby Association for Community Inclusion was created in 1956, when parents of children with disabilities in gathered to advocate for the rights of their sons and daughters. We have grown into a non-profit organization that provides services to over 1,000 children, youth and adults through training, development, social, recreational and employment opportunities.


THE ROLE: We’re looking for a UX Designer to work alongside our Technology Manager and Service Designer to improve the user experience of our staff, members and service recipients.

This blended role is 40% Tech Support/Help Desk and 60% Design Projects. Through providing Help Desk support to our employees, you’ll build empathy, see opportunities and develop an understanding to influence your design projects. Projects could range from prototyping new tools for staff teams to journey mapping and service design for families engaging with social services.


Does this sound like you?

  • You are a people person who can quickly identify key stakeholders and communicate different messages to different people at any given time
  • You are a bit of a “design generalists” with an understanding of marketing, product management, graphic design and user experience (UX) design. In a pinch you could even create a sales strategy or do research/analysis
  • You understand how to motivate others and work collaboratively
  • You are attracted to the ambition of transforming social services
  • People often say... “You're really creative!” and “You're a great problem solver!”
  • You are curious and intent oriented, focusing on the design brief. You spend time questioning the framing of the problem before jumping to solutions
  • You involve the users in your process and set up feedback loop to review and readjust over time
  • You believe it takes more than one iteration and that learning comes from prototyping

Do you have experience....

  • Developing a visual language for a project
  • Prototyping a new digital tool or platform
  • Creating promotional or digital content
  • Helping people learn, building capacity
  • Involving (diverse) users in your projects
  • Using a ticketing or project management tool to stay organized
  • Juggling workloads and various requests simultaneously
  • Creating touch point mockups, UX flows and service journey maps

Logistics:

Full time, 37.5 hours a week, flexible daily start/end time

  • Staring as soon as possible

Based out of our Head Office: 2702 Norland Ave, Burnaby, BC

This position requires a car that you can use for work (vehicle allowance provided)

Please indicate if you have experience with the software/frameworks we use: Office 365, Adobe InDesign and Photoshop, ADP Workforce Now, Salesforce, MySQL, Sage, Django/Python