Do you have a passion for continuous learning? Do you love solving complex technical challenges? Then Affinity is looking for you!
As an Affinity Technical Support representative, you will manage inquiries that are received from our customers regarding their technical challenges, as well as provide technical solutions.
This is a customer facing role and and the right candidate should demonstrate both interpersonal and communication skills, in addition to technical problem-solving skills. You should also be adept at communicating and working with a variety of individuals, from end users, to engineers and system administrators.
Affinity is the first Relationship Intelligence platform that allows you to leverage your extended network to effectively prospect, conduct due diligence and close deals. Using machine learning and natural language processing, we also help you never miss an important opportunity, measure the impact of key people in your network, and access deep insights about your organization's relationships.
We're a world class team and have raised $40.5MM led by Advance Venture Partners, 8VC, Sway Ventures, Mass Mutual Ventures, Pear Ventures, Great Oaks Venture Capital & Western Technology Investment.
The more diverse our team is, the more we’ll be able to learn from each other, and the better our company and our product will be. Whatever your gender, race, sexual orientation, religion, age, veteran status, favorite Spotify playlist, or social, cultural, and economic background, we can’t wait to welcome you to Affinity!
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.