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Atendente de Call Center At AeC

Location: São Paulo, Sp

Job Description

Call Center admite Atendente de Call Center para Tempo integral em São Paulo .

Atividades:
Atender chamadas e responder perguntas específicas do cliente. Documentar adequadamente no sistema todas as interações com o cliente. Usar as telas do sistema e do serviço para a garantia de que esteja fornecendo informações precisas/completas sobre os produtos e serviços. Trabalhar nas questões do cliente para resolver os problemas de acordo com o nível de serviço da Optum. Reconhecer e encaminhar as questões difíceis para o supervisor. Realizar relatórios diários, semanais e mensais.

Requisitos:
Ensino médio completo
Conhecimento básico de informatica.

Jornada:
Tempo integral

Benefícios:
A combinar