3 Square Technologies is an IT based Business Solution and services provider company. Over the years 3Square has gained extensive and expertise in implementing IT enabled products across various domains. 3Square is an ISO 9001:2015 certified company and takes pride in building strategic long - term client relationship. 85% of our revenues come from existing customers.
SKILL SET REQUIRED: Internet Savvy, Ms Office, Good Communication Skills. Leadership Qualities, Self Motivated.
- Promote & Support IT products to different organizations using different modes of approach.
- Working on Digital Marketing & Services.
- Promote Clients, Products or Services digitally.
- To ensure all enquiries and complaints (telephone, chat, e-mail & Remote Support) from customers are attended in a professional, efficient and responsive manner.
- Provide client support and technical issue resolution via E-Mail, phone, chat, Remote Support and other electronic medium.
- Provide training to clients in the use of system and applications.
- Obtain general understanding of OS and application operations related to company offered services.
- Configure software to connect to Internet application servers.
- Sound grip on all the types of software's & websites related to company offered services.
- Improving the overall customer relationship, delivering reliable administrative support and customer service.
- Achieve Monthly Targets set for individual / Team.
- Fulfill the Monthly Minimum Orders in terms of Quantity/Revenue as set by Company for an Individual Employee.
- Updating the CRM on real time basis, Reporting to your Team Leader on day to day basis.
PRODUCT: Website, Bulks SMS, Digital Marketing, ERP Software, Security & IT related Services.
PREFFERED: Candidates having experience in Software Company with required skills will be provided considering current CTC and Industry Standard.
Job Type: Full-time
Salary: Rs12,000.00 to Rs16,000.00 /month
- total work: 1 year (Preferred)
- TeleCalling: 1 year (Preferred)
- English, Hindi and one regional language (Preferred)