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Manager, Business Analysis (SQL) At 1199SEIU Family of Funds

Location: New York, New York

Job Description

Responsibilities

  • Manage and prioritize all Child Care Fund (CCF) and Child Care Corporation (CCC) technology projects and analysis of business operations; serve as the Project Manager for the Information Technology (IT) department and related divisions
  • Create and oversee project plans, timelines, supporting documents and reports for the CCF/CCC Program Operations division, Program Development division, National Benefit Youth Services and Executive Leadership
  • Conduct requirements meetings with staff regarding the needs for new technology, the enhancements of existing technology, advances in policies, procedures and business rules that are to be integrated into the appropriate system or developed as reports
  • Compose requirements to develop and enhance CCF and CCC’s online offerings to members through their 1199 member’s portal account
  • Compose ETLs for new report requests from SQL Server Reporting Services (SSRS), QlikView BI, and ViTech (V3)
  • Facilitate the development of user guides and system training materials prepared by Business Analysts and staff on CCF/CCC systems
  • Oversee annual system preparation procedures in KIDS system for event milestones including the Benefits registration and Distribution seasons
  • Work with Director of Programs and other stakeholders to create distribution timeline and ensure that all workflow and technical needs are set prior to actual distribution process
  • Assist with data collection, review and reporting in preparation for monthly benefit budget tracking meetings
  • Troubleshoot eligibility and data issues in the KIDS system based upon knowledge of the detailed CCF workflows, recommendations and implement required corrections
  • Coordinate data synchronization between KIDS system and V3 and provide reports
  • Facilitate the ongoing tracking of member, service provider, and benefit utilization trends and issues
  • Perform additional duties and projects as assigned by management
  • Must meet performance standards including attendance and punctuality

Qualifications

  • Bachelor’s Degree in Information Technology, Business Management, Computer Science or equivalent years of work experience required
  • Minimum five (5) years of experience in a Senior Business Analyst role working in a health care environment or training in systems/IT required, or equivalent combination of education, experience and training required
  • Minimum two (2) years of experience in T-SQL required
  • Excellent verbal and written communication skills
  • Ability to handle multiple priorities and work well under pressure and independently
  • Ability to work flexible hours including some evenings and weekends